I rang qbe in april to see what assistance they can give with premiums due to covid-19 as income lower. © Copyright 2020 QBE Insurance Group Limited.

In Singapore, QBE offers plans for both individuals and families, as well as Annual or Per Trip Coverage as follows: Personal Covers. A tornado damaged my roof and they refused to cover it. Even complying will not prevents a continuous escallation of your rates. My entire place had to be gutted. Got this pathetic insurance for our new car. Visit this website They mislead AFCA during a complaint process and are now being investigated for a second time. She did not.

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DO NOT GO WITH THEM. They don't answer their phone lines - any of them. Insurance Advice for COVID-19. After suffering a workplace injury and enduring many months of severe pain , and being assessed by a doctor to be fit to work , but , and I mean but . Rest assured if you’ve got an existing QBE travel insurance policy, your cover isn’t affected – QBE will continue to be the underwriter of your policy for the life of the policy, and we will fund any applicable benefits in the event of a claim. All rights reserved In addition, communication is very poor. I've hired a lawyer. If you have a family, you should also consider the possibility of permanent disablement or death and how your family would cope financially.You can also be liable if an accident is deemed to be your fault. Let me start off by saying we got QBE threw Progressive yes yes !!!

DO NOT DO BUSINESS WITH THIS COMPNAY. I will be contacting financial ombudsman uk on my return to UK and will never use QBE travel insurance ever again QBE travel Insurance is a waste of time, phone lines constantly engaged , 5 emails sent with no reply.

SG QBE is not a good insurance company. The hazards associated with overseas travel can turn out to be very expensive. Danni system - QBE's Online Insurance Portal, delivering policy management and claims handling direct to your PC. From 13 May 2019, we are no longer selling travel insurance. Buyer beware!!

They have poor customer service and do not care about people.


Calculated our NCD wrongly for a car insurance policy and only to find out about that during the next renewal. I have a business policy with a clear clause for business interruption caused by contagious disease and they will not pay out anything over Coronavirus/Covid-19 although this is a listed cause under the policy.

I called the company's main number to try to talk to someone and found out that our adjuster was on a leave of absence and NO ONE WAS MONITORING HER EMAILS OR VOICE MAILS!!!!! QBE can top up the cover to a maximum of 100% of the underlying cover, subject to the agreement of the primary carrier. Having permanent ongoing discomfort and occasional severve pain , which has impacted and impacts my working and personal life , which has also been noted by the doctor concerned , QBE have come to the conclusion that that is the end of the claim and I am not entitled to any sort of compensation at all . Very bad insurance company, after car accident no treatment for injury after car accident, refuse treatment, ignore in any request for medical treatment, constantly filling out forms and again delay for treatment, so very bad service, i Will not recommend This company for 100%. Lousy service! Now have to go thru pain of sorting this out.

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We filed a claim 1.5 months ago due to a supply line water leak from the unit above. Someone hit the rear door while reversing like an idiot. over 15 messages and emails were sent/left from both the contractor and me with no reply. © 2020 Trustpilot A/S. I have just noticed the payment for may was deducted against what they agreed to. Nitpicking requirements that lead to cancellation if you don't comply. Half way through the repair they changed it and said we are at fault and now we have to pay the excess. Horrible customer service. Coverage for your policy is automatic and no further action is required from you. My ex-insurance company QBE has told me that they cannot – which means will not – temporarily suspend or ‘freeze’ insurance cover for my motorcycle that I may not be able to use for several months, thanks to non-essential use being prohibited. It has been over a year when our property was hit for over $50k in damages from a storm... we are still fighting with them to approve replacing our 20+ year old siding, roof, and broken windows. They agreed to suspend premium for May for our buildings and insurance cover.

Incredibly bad customer service.

For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact QBE Insurance (Singapore) Pte Ltd or visit the GIA/LIA or SDIC websites ( They are not supportive of military service members.


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