Telstra Plus Consumer advice https://say.telstra.com.au/customer/general/forms/Email-Complaint Telstra Health Done all the usual things. About us Telstra Media Like Troubleshoot an issue To Telstra’s credit I did spend almost 2 hours on the MyTelstra chat whilst they tried to fix my issue. Telstra Wholesale Privacy If you need, you can find detailed instructions on the following link: Give it 2 mins to reconnect Telstra Media Careers Telstra Wholesale Our customer terms With direct debit there’s no need to give paying your bill another thought.Avoid queuing up and never worry about late fees again. Disconnect restart. Partners and causes Contact us Investors If there are no disruptions listed, it's best to do the following troubleshooting before callingAvoid queuing up and never worry about late fees again. NBN HFC Internet and Foxtel TV outage in Fitzroy North VIC. Support It reports to your street level, not just a suburb. Upon submitting, you can expect contact within 5 business days & we'll aim to resolve within 10 business days. Privacy Global Enterprises & Services Since then, Telstra has admitted that the outage was just a DNS issue and not a malicious attack. Critical Information Summaries Can anyone provide an update on the NBN outage in Rockhampton ... need to know when it’s likely to be back up and running. Connect restart. Give it 2 mins to reconnectStreaming (Netflix, Stan, Foxtel Now, Binge) Troubleshoot an issue Wait for 30 secs and then power it back on. If you're having trouble getting this resolved or investigated, please raise a complaint through our online form via You can check your address for maintenance or unplanned outages in your area online via the following link: The outage was limited to Telstra’s home broadband network, including their NBN connections, but not any Telstra Mobile services. Let us know the result please. Investors Check for outages Afterwards, reset the T-Gateway to factory default settings. https://crowdsupport.telstra.com.au/t5/Broadband-nbn/How-To-Troubleshoot-NBN-Issues/ta-p/340795 Apologies for any inconvenience in the meantime Telstra says outage initially blamed on cyber attack was actually a domain name server issue Customers in Brisbane, Sydney and Melbourne were …

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