I persisted and had the Scan. AXA PPP Healthcare Claims Reviews. I am not one who normally leaves reviews of any kind but today I sincerely felt compelled through the kindness I had received. The service you receive from first call to your operators to being seen by which ever medical practitioner you are looking to see impressed me the most. AXA PPP healthcare Reviews 1,075 • Great . Unfortunately the Consultant I wanted was not on their list, nor indeed was the hospital.

Why would you include a specialist in the list if you don’t cover them?

All rights reserved. That seems like a very basic service you could provide. James Palfreeman very good and patient with all my questions - thanks

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From contacting yourselves until my first treatment it was a breeze. Write a review Write a review Reviews 1,075 Write a review. Inconsistent advice from the advisors about what the policy covered.

Earlier this year I required major shoulder surgery and was thankful for having the healthcare package. Everyone I have spoken to has been really helpful, friendly and explained clearly what is going to happen next. Check out what 1,212 people have written so far, and share your own experience. This lead to a quicker recovery and a faster return to my employment. AXA PPP healthcare Great high quality service from sarah parsons she has a high professional qualification i kindly ask axa ppp to consider her for award thanks professor l gelman axa member from 2007 My experience today was phenomenal and I would like to say a massive thank-you Katerina. I was nonetheless asked complex, detailed and wide ranging background questions requiring a detailed written response, and I had to sign a consent form for them to approach my consultant. AXA health are now saying the treatment I now need is not covered by my policy when clearly it is. Not only did he charge £185 for a telephone consultation but the clinic has told me that I had to pay the full amount. Very satisfied. They were as obstructive as possible in arranging the scan obviously in the hope I would go down the NHS route. Only the latest review will count in the company's TrustScore

AXA-PPP dealings with their Staff have been efficient and very professional. The team at AXA PPP healthcare were brilliant, sorting everything out over the phone and asking all the right questions to ensure I received the correct care going forward, still a way to go on the road to recovery but grateful for the support. I cannot speak to highly of the service I have received from AXA PPP Healthcare and their associated clinical experts and general staff. It is a modular plan and the core plan pays for: Inpatient and daypatient treatment. AXA health area appalling keep away. Very good service been a member a couple of years fast treatment and grate after care would recommend it to anyone Fantastic service from a lovely customer advisor, who was very polite and helpful. Due to demand from readers, I have decided to continue my review articles, focusing on investment and insurance providers.

The are utter Charlatans keep away from this company. Check out what 1,168 people have written so far, and share your own experience.

I have used AXA on a few occasions and find the system fast and responsive to my needs as a customer. I discussed my policy with someone who took the time to chat to me about the policy and all the options. I cannot speak to highly of the service I have received from AXA PPP Healthcare and their associated clinical experts and general staff. I have always found the AXA staff very helpful and polite when dealing with my enquiries.

The are utter Charlatans keep away from this company.

Jade was very knowledgable and answered my questions rather that read off a script. Very efficient, no barriers or problems processing claim.

I persisted and had the Scan. Great but not excellent because as explained I didn’t need a definitive answer at this stage. Article last updated – February 29, 2020. Thank you. Everything from consultation with Axa through my treatment has been excellent. Not only did he charge £185 for a telephone consultation but the clinic has told me that I had to pay the full amount. Very good service sorted out a problem easy Friendly & informative staff, efficient claims process, everything available online I have been very happy with the service I have received from AXA PPP and would recommend them for anynone considering prviate healthcare. I was pleased with the service that AXA provided with no issues on making contact or payment Private ambulance Nurse administered intravenous antibiotics. Inconsistent advice from the advisors about what the policy covered.


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