Review #1760495 is a subjective opinion of poster. Cannot get one as of January 23,2020 Rights Reserved This is a growing demographic, and this shouldn't be so hard. Review #2005520 is a subjective opinion of poster. Greatcall Customer Care User's recommendation: Make sure it works in your area. GreatCall Products and Services Reviews User's recommendation: if you are a senior GO TO CONSUMER CELLULAR "NOT TO GREAT CALL". I can't stress enough how much I urge people to get the 5star for elderly people - it's a very cheap system that offers great peace of mind. View full GreatCall overview Customer service cannot be beat - everyone has been extremely friendly. I sent it, plus the requested letter stating why we wanted service stopped, to the... Companies cannot buy their rank, period. Review #1770721 is a subjective opinion of poster. Review #1845049 is a subjective opinion of poster. We purchased a Great Call Jitterbug phone for my 92 yr old mother-in- law last year. i decided to keep it. I called my present phone company with the correct info. Do not deal with these crooks! What is your customer experience with GreatCall? I have tried calling and it talks about the Virus. She and all the family were very happy she had it; and soon after she had a minor fall and used it successfully. Reviews Chart Don't show this popup What is your customer experience with GreatCall? Write Review I dropped my phone on the floor. What happened? Now in June they are demanding payment through June. Called to find out what happened was told they couldn't help unless I had the password. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I called Great Call and was told they had a problem with the current units and they were being replaced new a newer one. 3 Review #1956701 is a subjective opinion of poster. Customer service returning the product was great. Hopefully, I will not have an emergency situation, but if I do, this could be what will save me. Purchased this for my mother who has the early stages of alzheimer's. Thank you for taking the time to write this thoughtful review. Pissed Consumer © 2020 All Tried calling my son and he could not hear me . Reviewed in the United States on March 21, 2014 Terms of Service Greatcall Cell Phone Activation Wish they had zero rating button. It was an awful situation. Reviews My 90-yr. old father would like his hidden costs of restocking and shipping refunded. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. While Best Buy may not seem like the place you think of for the over-70 crowd, supplying GreatCall’s phones and monitoring devices provides a wider option for customers to find the products. View full GreatCall overview Coverage is not my issue with Great Call it is that customer service as it related to software issues is my beef. Cancel One time it hit the floor and split into two parts, but luckily my husband was able to get it all back together. One because customer service is lacking AND phones don't get good reception. What happened? I've used the device only once, and that was a test/demo for a friend, but I was impressed by the quick response and the way the operator dealt with my questions; e.g., "Where am I?" Greatcall Customer Care loss of contactsand the ability to retrieve certain apps.Another major problem I have with the phone is it's size, AND YET THE KEYPAD FOR TEXTING IS SO SMALL THAT ONE CANNOT ACCURATELY OPERATE IT WITH A FINGER! We didn't have 5star service on the phone, since she had the Neck Button, so when she presses the 5 star button in error, it calls 911. I would highly recommend this product.

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